AI-Powered Physical Intelligence Driving Better Healthcare Outcomes
Frequently Asked Questions
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Implementing AI in care environments requires transparency and trust. Below you'll find answers to common questions about how Caspar works, how we protect privacy, and how our Physical AI integrates into real-world care settings.
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Sensor Safety and Interference
How are the sensors rated in terms of safety? Do they emit any radiation that could be harmful?
Caspar devices are FCC and UL certified. They do not emit any harmful radiation. They use Wi-Fi and Radar technology that are widely used in the market.
Sensor Safety and Interference
Can these sensors interfere with medical devices such as pacemakers, cranial stimulators, or other sensitive equipment, like those used for Parkinson's treatment?
These devices are FCC and UL-certified and do not interfere with medical equipment.
Sensor Safety and Interference
Is there a Bluetooth issue with resident care devices?
The system does not use Bluetooth during normal operation. It is designed not to interfere with other Bluetooth devices.
Compliance, Data Security and Access
Who has access to data?
We provide a HIPAA-compliant solution by segmenting access based on the specifics of the user profile. Data is not stored with personal information; instead, unique random identifiers are used.
Furthermore, we have access rules that only allow responsible parties and care teams to have appropriate access.
Compliance, Data Security and Access
How is personal data secured within the system? Is it encrypted or protected in any special way?
Caspar's system uses industry standard encryption technologies for authentication/authorization, access, transmission, and storage.
Compliance, Data Security and Access
Does the device store readings? If so, how many?
The device itself does not store readings; instead, the readings are encrypted and sent to a cloud based server that holds the encrypted data for clients to access through our dashboard.
Functionality & Features
How does the system function in a home with more than one person living together? Does it differentiate between individuals, and how does it handle overlapping activities or movements?
In general, the Caspar system makes reasonable attempts to identify and associate data with the correct resident, where plausible. Caspar technology is not designed to directly identify individuals without the use of third party technology, such as wearables or badges, which can be incorporated to achieve higher identification needs.
Functionality & Features
Does the device display any lights or make any sounds?
The devices are designed to have no lights or make any sounds during normal operation.
Installation and Maintenance
Can the device be hardwired for power without needing the adapter?
Yes, our device can be hardwired by a certified electrician, similar to a wired smoke or carbon monoxide detector.
Installation and Maintenance
Does the sensor need to be 7.5' above the finished floor – or is there a range? Also, does the device need to stay a certain distance away from an adjacent wall?
For Fall sensors, there is a range from 6 to 8 feet, though 7.5' is recommended because this height is typically out of the way and high enough to provide coverage for the room. It should be placed in a position to view the critical parts of the room, but is not required to be a certain distance from an adjacent wall.
Installation and Maintenance
What level of Wi-Fi infrastructure is needed?
The sensors require Wi-Fi in the area of installation. For an entire installation (e.g. 100 rooms), the aggregate bandwidth requirements are lower than a typical home broadband solution.
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Our team is happy to walk you through how Caspar's ambient Physical AI fits your community, agency, or home. Reach out any time — or see it live in a demo.
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