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Caspar devices are FCC and UL certified. They do not emit any harmful radiation. They use Wi-Fi and Radar technology that are widely used in the market.

These devices are FCC and UL-certified and do not interfere with medical equipment.

The system does not use Bluetooth during normal operation. It is designed not to interfere with other Bluetooth devices.

We provide a HIPAA-compliant solution by segmenting access based on the specifics of the user profile. Data is not stored with personal information; instead, unique random identifiers are used.

Furthermore, we have access rules that only allow responsible parties and care teams to have appropriate access.

Caspar's system uses industry standard encryption technologies for authentication/authorization, access, transmission, and storage.

The device itself does not store readings; instead, the readings are encrypted and sent to a cloud based server that holds the encrypted data for clients to access through our dashboard.

In general, the Caspar system makes reasonable attempts to identify and associate data with the correct resident, where plausible. Caspar technology is not designed to directly identify individuals without the use of third party technology, such as wearables or badges, which can be incorporated to achieve higher identification needs.

The devices are designed to have no lights or make any sounds during normal operation.

Yes, our device can be hardwired by a certified electrician, similar to a wired smoke or carbon monoxide detector.

For Fall sensors, there is a range from 6 to 8 feet, though 7.5' is recommended because this height is typically out of the way and high enough to provide coverage for the room. It should be placed in a position to view the critical parts of the room, but is not required to be a certain distance from an adjacent wall.

The sensors require Wi-Fi in the area of installation. For an entire installation (e.g. 100 rooms), the aggregate bandwidth requirements are lower than a typical home broadband solution.

FCC, UL, and CE are some of the certifications that Caspar devices comply with. 

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Caspar’s vital device is classified as a contactless Class II 510(k)-exempt device with special controls, under 21 CFR 870.2675 (product code DRZ, Oscillometer). This product is not a replacement for EKG/ECG and is not intended to be used as an alarm system nor to be used in an Intensive Care settings for life-threatening situations.

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Caspar sensors operate at low power levels and comply with FCC and UL safety standards, which minimize any risk of transmitting induced voltages. 

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Caspar’s data storage policies can be customized based on the customer's requirement. Caspar dashboard allows for the viewing of historical data.

Caspar’s solution only allows authorized users to access the dashboard. Providers should consult their local laws regarding an individual’s right to request access to their own health data.

Caspar's data storage procedures can be customized as required by the customer.

Please refer to your contract with Caspar. We strongly recommend that your legal team puts consent forms and limitations on liability clauses in place with the residents. 

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Caspar holds minimal PII and exercises industry-standard practices for security and privacy, such as HIPAA, to limit data sharing and to comply with notification rules in the case of data breaches, etc.

Caspar is SOC 2 compliant and FCC certified. Additionally, our products meet FDA requirements.

The devices are designed to operate without interference between themselves or with other common household devices that use standard Wi-Fi or radar protocols. In rare cases of high-density installations, the Caspar support team can provide configuration guidance to optimize performance.

If a device is offline – either unplugged or disconnected from Wi-Fi or cellular – it will not be collecting data. Once it comes back online it will automatically start collecting data again. There will be a break in the data collection for however long the device was disconnected. 

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The maximum range of the sensor is about 10 feet; however, the optimal range is 3 to 5 feet from the person in the bed. The sensor can detect pulse, respiration, and body movements.

Yes, this can be added to the dashboard as part of the customer configuration.

Yes, the system can be used as part of a home health solution.

The system is configurable, currently at the community level. Yes, it can be changed to adapt to the resident profile.

Caspar integrates with electronic health record (EHR) systems to enable seamless administrative changes. This allows transfers to be automatically pushed to the Caspar system when changes are made to EHR community records, including admissions, discharges, and transfers. Caspar also has an easy method of making these changes directly via web dashboard if an EHR integration is not yet available.

Yes, the system can either operate on its own, using mobile devices for alert notifications, or be integrated with an existing nurse call system.

Yes, the IT team and managers of a community can manage users, patients, devices, and feature configurations using the Caspar web dashboard.

Caspar’s solution has integrations into third-party healthcare platforms like PointClickCare and others to ingest ADT data. Caspar's solution also comes with basic patient management and ADT functionality built into the dashboard

Yes. Caspar's solution already integrates into existing nurse call systems to deliver the alerts.

Yes, Caspar solution integrates into third-party EHR systems to read/write data as needed.

You’ll need access to the internet via a 2.4 GHz WiFi connection and/or LTE connectivity.

The dashboard and app are designed to be intuitive, so training is very streamlined. Our support team provides free onboarding sessions and are available for questions.

There are companies that use cameras and wearable devices to provide some of the functionality that Caspar offers. However, their approach is not optimal for bedrooms and bathrooms due to privacy issues.

Software updates are made automatically, typically with no interruption. Advanced notification will be provided if service interruption is required.

Total cost depends on a number of factors, including the scope of services, number of rooms/residents, as well as the duration of contract commitment. Our Partners/Distributors communicate and contract directly with their clients.

Standard hardware is a 1-year warranty covering defects, and normal wear and tear.

Hardware warranties are fairly standard.  Caspar provides standard technical support to our Partners/Distributors, while end-client support is up to them to provide.

This is handled on a per-contract basis.

Costs include (1) upfront devices plus installation, and (2) ongoing monthly service fees. For #1, this typically ranges from $150-400 per room depending on the number of sensors and installation requirements. Regarding #2, this also depends on scope of services and ranges from $10-50 per month for a residence.